Privacy Policy

MyMiniScreen by Elephas Innovations ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and safeguard information when you use our platform at myminiscreen.com.

This policy applies to all users of the Platform — including customers who book screens and screeners who list venues. By using MyMiniScreen, you consent to the practices described in this policy.

Information you provide directly:

• Account details: name, email address, phone number, password.
• Profile information: profile photo, bio (for screeners).
• Booking information: selected screen, date, time slot, number of guests, special requests.
• Payment information: card details (tokenised), UPI ID, billing address. We do not store full card numbers.
• Communications: messages sent through our platform, support tickets, reviews.
• Verification documents: Aadhaar, PAN or business registration (for screener verification only).

Information collected automatically:

• Device information: IP address, browser type, operating system, device ID.
• Usage data: pages visited, features used, time spent, click patterns.
• Location data: city-level location (if you permit), derived from IP address.
• Cookies and tracking data (see Cookies section).

We use the information we collect to:

• Create and manage your account.
• Process and confirm bookings.
• Send booking confirmations, reminders and receipts.
• Facilitate communication between customers and screeners.
• Process payments and issue refunds.
• Verify screener identities and validate listings.
• Provide customer support and resolve disputes.
• Improve and personalise the Platform experience.
• Send promotional communications (with your consent — you can opt out anytime).
• Detect and prevent fraud, abuse and illegal activity.
• Comply with legal obligations.
• Conduct analytics and research to improve our services.

We do not sell your personal data. We may share your information with:

• Screeners: Your name, phone number and booking details are shared with the screener for your confirmed booking.
• Payment processors: Razorpay, Stripe or similar gateways to process transactions securely.
• Analytics providers: Google Analytics and similar tools (anonymised data only).
• Communication services: Email and SMS providers for transactional messages.
• Law enforcement: When required by law, court order or government authority.
• Business transfers: In the event of a merger, acquisition or sale, your data may be transferred to the new entity with appropriate safeguards.

All third-party providers are contractually obligated to process your data only as directed by us and in accordance with applicable privacy laws.

We take the security of your data seriously and implement appropriate technical and organisational measures including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Encrypted storage for sensitive data including passwords (bcrypt hashing) and payment tokens.
• Regular security audits and vulnerability assessments.
• Restricted internal access to personal data on a need-to-know basis.
• Two-factor authentication available for all accounts.

We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:

• Essential cookies: Required for the Platform to function (login sessions, cart/booking state). Cannot be disabled.
• Analytics cookies: Help us understand how visitors use the Platform (Google Analytics). You can opt out.
• Preference cookies: Remember your settings such as theme, language and city.
• Marketing cookies: Used to show relevant advertisements on third-party platforms. You can opt out.

You can manage cookie preferences through your browser settings or our Cookie Settings tool. Disabling certain cookies may affect Platform functionality.

For full details, see our Cookie Policy.

Under applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements).
• Right to Restriction: Request that we restrict processing of your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on our legitimate interests.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at privacy@myminiscreen.com. We will respond within 30 days.

We retain your personal data for as long as necessary to:

• Maintain your account and provide our services.
• Comply with legal, tax and accounting obligations (typically 7 years for financial records).
• Resolve disputes and enforce our agreements.
• Prevent fraud and abuse.

After account deletion, we will delete or anonymise your personal data within 90 days, except where retention is required by law. Booking records may be retained for up to 7 years for financial compliance.

MyMiniScreen is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

We may update this Privacy Policy periodically. Material changes will be communicated via email and a notice on the Platform. We encourage you to review this policy regularly. The "Last updated" date at the top indicates when it was last revised.

For privacy-related enquiries, data requests or complaints:

• Email: privacy@myminiscreen.com
• General Contact: geekspacetech02@gmail.com
• Address: MyMiniScreen by Elephas Innovations, Hyderabad, Telangana, India
• Data Protection contact form: myminiscreen.com/contact