Screener Guidelines

Any individual or business operating a private theatre, mini theatre, or similar experience space in India can apply to list on MyMiniScreen. To qualify, you must:

• Be at least 21 years of age or a registered business entity.
• Have legal right to operate the venue (ownership, lease, or valid permission from owner).
• Hold all necessary local permits, fire safety certificates and business licences.
• Pass our screening and verification process (identity + venue verification).
• Agree to and comply with these Screener Guidelines, our Terms & Conditions, and all applicable laws.

Your venue must meet the following minimum standards before listing:

• Clean, safe and well-maintained space suitable for the number of guests advertised.
• Proper lighting, ventilation and temperature control.
• Functional restroom facilities accessible to guests.
• Fire safety equipment (extinguisher, smoke detector) in working order.
• Clearly marked emergency exits.
• Comfortable seating for the maximum occupancy claimed in the listing.
• No active pest or hygiene issues.
• Compliance with local municipal corporation guidelines for commercial spaces.

Our team may conduct physical or virtual inspections of your venue before approval and periodically thereafter. Failure to maintain standards may result in listing suspension.

Minimum technical standards for the screen setup:

• Screen size: Minimum 55 inches display (TV or projector-screen combination).
• Resolution: Full HD (1080p) or higher recommended. Minimum 720p required.
• Audio: Clear stereo or surround sound speakers with adequate volume for the room size.
• Connectivity: HDMI and USB input so guests can display their own celebration content.
• Display: Ability to show the customer's own photos, video montages, slideshows and playlists (via USB or HDMI) for their celebration.
• Ambient lighting control (dimmable or blackout curtains preferred) for decorations and ambience.
• Reliable power and a clean, well-maintained space ready for decorations, cake and food.

A complete and accurate listing is key to attracting bookings. Your listing must include:

• Accurate venue name and full address (for navigation purposes).
• Minimum 5 high-quality photos of the actual venue — screen, seating, entrance, restroom and overall room view.
• Honest description of the space, atmosphere and experience.
• Exact screen/display size and specifications.
• Precise maximum occupancy (do not inflate this figure).
• All available add-ons with accurate pricing.
• House rules (footwear policy, food policy, noise restrictions, etc.).
• Cancellation policy you are committing to.
• Any restrictions (no alcohol, no minors, age verification required, etc.).

Misleading listings (inaccurate photos, inflated specs, hidden charges) will result in immediate listing suspension and potential account termination.

You have full control over your pricing and slot availability. Guidelines:

• Set prices per slot clearly. Six named time slots are available: Early Morning (8–10 AM), Morning (10:30 AM–12 PM), Afternoon (12:30–3:30 PM), Evening (4–5:30 PM), Prime Time (6–9 PM) and Night (9:30 PM–12:30 AM).
• You may enable or disable individual slots depending on your availability.
• Price must be in INR and inclusive of all base charges. Do not quote prices excluding mandatory add-ons.
• You may offer discounts (e.g., weekday rates, off-peak rates) but must honour them once published.
• Pricing changes do not affect already-confirmed bookings.
• Minimum booking price is ₹499 per slot.

Once a customer makes a confirmed booking, you are obligated to fulfil it. Your responsibilities:

• Keep your availability calendar up to date. Double bookings due to outdated calendars are your responsibility.
• Respond to pre-booking enquiries within 12 hours.
• Be present or have a representative at the venue at least 15 minutes before each slot.
• Contact the customer if you anticipate any issues at least 6 hours before the slot.
• If you must cancel, provide as much notice as possible — minimum 6 hours for genuine emergencies.
• Cancellations less than 24 hours before a slot without a valid reason may attract penalties.

You are responsible for the safety and experience of guests during their booking. You must:

• Verify the number of guests matches the booking (do not permit more than the confirmed headcount).
• Check customer ID if age-restricted content or alcohol is involved.
• Enforce your house rules consistently across all bookings.
• Not deny entry to customers with a valid confirmed booking without a legitimate reason.
• Address any disturbances, safety concerns or guest misconduct promptly.
• Not touch, use or charge for items not included in the booking without customer consent.

If you offer add-ons (decor, cake, photography, etc.), you must:

• List all add-ons and their accurate prices on the platform before they are bookable.
• Deliver confirmed add-ons exactly as described. Substitutions require prior customer consent.
• Add-ons ordered and arranged (e.g., cake ordered, decor setup) cannot be refunded if the customer cancels less than 24 hours before the slot.
• Not charge for add-ons outside the platform payment system.
• Disclose all charges that a customer might incur (e.g., cleaning fee for messy decor).

MyMiniScreen uses a star rating system based on customer reviews. To maintain good standing:

• Maintain an average rating of 3.5 stars or above.
• Respond to negative reviews professionally and constructively.
• Do not attempt to manipulate reviews through fake bookings, incentivised reviews or pressure on customers.
• Listings that fall below 3.0 stars after 10 reviews will be reviewed and may be suspended.
• Quality audits may be conducted for listings with consistent complaints.

The following are strictly prohibited on the MyMiniScreen platform:

• Facilitating the screening of pirated, illegal or adult content.
• Operating without valid local permits or business licences.
• Accepting payments outside the platform to circumvent our commission.
• Harassing, threatening or discriminating against customers.
• Listing venues you do not have legal authority to operate.
• Using customer data obtained through MyMiniScreen for any purpose outside of the current booking.
• Running competing operations using our customer database.
• Making false claims about amenities, equipment or experience.

Violations may result in immediate suspension, legal action and reporting to relevant authorities.

MyMiniScreen charges a commission on each successful booking. Commission details:

• Standard commission: 15% of the booking value (excl. add-ons arranged externally).
• Add-ons booked through the platform: 10% commission.
• Payouts are processed within 3 business days after each completed booking.
• Payouts are made via NEFT/IMPS to your registered bank account.
• Any refunds issued to customers are deducted from your upcoming payout.

We may suspend or terminate your screener account if you:

• Violate these Guidelines or our Terms & Conditions.
• Engage in fraudulent, illegal or abusive behaviour.
• Accumulate excessive customer complaints or poor ratings.
• Repeatedly cancel confirmed bookings.
• Fail to maintain minimum venue or equipment standards.
• Attempt to circumvent our platform (off-platform payments, direct solicitation of our customers).

Upon termination, any pending payouts for completed bookings will be paid. Payouts for disputed bookings will be held until resolution.

You may appeal a termination decision by emailing screeners@myminiscreen.com within 14 days.